Platform Add-on · Telehealth

Your clients are choosing
practices that meet them
where they are.

Telehealth isn't a feature anymore — it's a filter. Clients with busy schedules, mobility limitations, or geography working against them aren't waiting for you to offer online sessions. They're finding someone who already does. HerbalClient builds telehealth directly into your practice workflow — not as an add-on app, but as a native part of how you schedule, consult, chart, and follow up.

Built-in videoNo third-party toolsHIPAA & PIPEDA compliantIntegrated chartingAI session notes (Plus)
Nutrition practitioner conducting a telehealth session — client visible on screen, clinical interface in view
The practices growing fastest right now

Offer telehealth or quietly lose the clients who needed it most.

The clients who are hardest to retain — new parents, people in demanding jobs, those managing chronic conditions across a full life — are exactly the clients who can't always make it in person. They don't call to cancel because they're too busy. They just don't rebook. Telehealth doesn't replace in-person care. It keeps clients in care when in-person isn't possible — and that continuity is what actually moves health outcomes.

1 in 3
Clients prefer virtual for follow-ups

Routine check-ins, progress reviews, and supplement updates don't require an office. Clients who can do them virtually are more likely to actually do them.

Every cancellation
is a gap in care, not just a gap in revenue

When a client can't make it in person and you have no virtual option, that session doesn't get rescheduled — it gets abandoned. The care plan loses momentum. The client loses confidence. The relationship erodes.

Zero
additional apps for your client to download

HerbalClient telehealth runs in the browser. Clients join from their portal — no new accounts, no downloads, no instructions to send. The lower the friction, the higher the attendance.

If you're already doing virtual sessions

A video call is not a clinical workflow.

Zoom works for meetings. Google Meet works for check-ins. Neither of them knows who your client is, what they've been struggling with, what their last note said, or what plan they're currently on. Every time you open a video call in one tab and your chart in another, you're managing a gap your platform should be closing. HerbalClient closes it.

Before the session

Walk in knowing everything. Not catching up.

When a HerbalClient session opens, the client's full context is already there — last session note, active nutrition plan, recent food and symptom logs, outstanding flags. You're not opening three tabs before you say hello. You're ready before the call connects.

Pre-session client context panel showing last note, active meal plan, recent logs, and Join session button
Split view telehealth session — video call with client on left, structured nutrition note workspace on right
During the session

Chart in the same workspace as the call.

The note workspace sits alongside the video — open, ready, pre-structured for a nutrition consultation. Write during the session or immediately after while everything is fresh. Either way, you're not reconstructing a conversation from memory twenty minutes later.

After the session

The chart updates. The follow-up is one action.

Sign the note and the client's chart updates automatically. From the same screen, send a message, assign a resource, update the meal plan, or book the next appointment. The session closes cleanly — no admin trail to deal with later, no things you meant to do and forgot.

Post-session workspace with signed note confirmation and follow-up panel for messaging, assigning, and booking
Telehealth+

Every session becomes part of your practice's permanent clinical memory.

A well-resourced clinic has support structure around every session — someone to document, flag, summarize, and follow through. Most solo practitioners have themselves. Telehealth+ closes that gap. It's an AI clinical assistant that sits in every session, captures what matters, drafts what takes time, and makes sure nothing a client ever told you gets lost.

Session summary — automatically

After every Telehealth+ session, a structured summary is generated — symptoms raised, dietary changes discussed, goals referenced, client concerns noted. Stored, searchable, attached to the session record permanently. Nothing depends on what you had time to write down.

Your note, drafted before you start editing

From the session summary and the client's chart history, Practice Assist produces a complete clinical note draft. You open it, review it, adjust it, sign it. What used to take fifteen minutes after a full day of sessions takes two. The draft never becomes a record until you approve it — explicitly, every time.

A proposed action plan, not a blank follow-up screen

After the summary, Telehealth+ surfaces a proposed set of next steps — based on what actually came up in the session. What to assign. What to flag. What to follow up on. You decide what to act on. But you're deciding from a list, not building it from nothing after a long day.

Flags that a tired practitioner might miss

If a client mentions a symptom pattern, a new medication, a dietary change that intersects with their protocol, or a contraindication worth noting — Telehealth+ flags it quietly in the session record. Not an alarm. A note. One that's there when you need it.

Ask HerbalClient what your client told you six months ago

Every Telehealth+ session feeds into your Practice Assist knowledge base. Forgot what a client said about their digestion last spring? Ask. Need to surface every session where fatigue came up? Ask. The answer is in the record — because Telehealth+ made sure it got there.

IMAGE — /images/features/telehealth/telehealth-plus.jpg — Post-session Telehealth+ view: session summary panel left, drafted clinical note right, Review & approve button. Intelligent, calm, organized. Not robotic.
The distinction that matters

Telehealth+ does not run your sessions. It does not make clinical decisions. It does not publish anything without your review. It is an assistant — one that handles the documentation work so you can focus on the care work. The practitioner leads. Always.

Compare tiers

Telehealth vs. Telehealth+

Telehealth gives every virtual session a proper clinical home. Telehealth+ makes every session an asset — documented, searchable, and connected to a practice intelligence that grows over time.

FeatureTelehealthTelehealth+
Built-in video sessions
Launch from appointment
Pre-session client context
Note workspace in session
Auto chart update on sign
One-click follow-up actions
No client download required
AI session summary
Drafted clinical note
Proposed action plan
Symptom & contraindication flags
Searchable session memory
Practice Assist integration
14-day free trial

Not sure? Try Telehealth+ before you commit to anything.

Telehealth+ is active from the first day of your free trial — no credit card, no commitment. Book a session with a colleague, run through a mock consultation, and see what the post-session summary and note draft actually look like in practice. Most practitioners who try it don't go back to doing it manually.

No credit card required. Telehealth+ included for 14 days. Downgrade, upgrade, or cancel anytime.

Common questions

Frequently asked questions

No. Sessions run entirely in the browser — on desktop or mobile. Clients click 'Join session' from their NutriClient portal and the call opens immediately. No downloads, no third-party accounts, no instructions to send before every appointment.

The practices retaining clients five years from now are building virtual care into their workflow today.

HerbalClient telehealth isn't a video call you add to your practice. It's a clinical workflow that makes virtual care as complete as in-person care — with the context, documentation, and follow-through that every session deserves.